Ingela Thuné-Boyle, PhD
International Health Coach 
Online Practice

In this video, I explore a question that has been bothering me for some time: why are we still having the same conversations about patients feeling dismissed, unheard, or not taken seriously when doctor-patient communication has been taught in medical education for decades? Healthcare professionals are taught to listen, avoid interrupting, ask open questions, show empathy, and acknowledge patients' concerns.

The way we describe illness is not neutral. It shapes how conditions are understood, how patients are treated, and how individuals make sense of their own symptoms. Few terms illustrate this more clearly than mind–body syndrome and psychosomatic illness. While they are sometimes used interchangeably, they reflect very different underlying assumptions about health, causation, and care. At first glance, both terms attempt to capture the relationship between psychological and ph

Living with chronic illness often requires a level of self-advocacy that goes far beyond what most people experience in healthcare. It means repeatedly explaining your condition, asserting your needs, correcting misunderstandings, and sometimes challenging authority. When the stakes are your health, dignity, and quality of life, speaking up for yourself is not optional, it’s essential. And when something goes seriously wrong, making a formal complaint is sometimes the only wa